
About Us
Empowering Your Devices: Crafting Solutions
Welcome to NetPoint , where technology meets expertise. With a passion for problem-solving and a dedication to exceptional service
- Expert Technicians
- Quality Repairs
- Quick Turnaround
- Quick Turnaround
Our mission is to provide reliable, efficient, and affordable repair services, ensuring that your devices are restored to optimal functionality. We understand the vital role technology plays in your daily life, and we are committed to keeping you connected.
OUR SERVICES
Fast and Reliable Repairs for
Every Need
Computer Repair
If your computer regularly crashes, is slow and unreliable, our service can give it a fresh lease on life. We will troubleshoot your computer to find out what is going wrong and then perform any necessary fixes required.Net Point NZ Ltd provides computer repairs for business and home users.

Smart Phone & Tablet Repairs
We fix all smartphone and tablet models. We aim to take the hassle out of phone and tablet repairs, and soften the blow of having a damaged or defective device. Using the latest technology available on the market, and highly skilled technicians, we can repair all manner of problems, from broken screens to water damage, and everything in between.

Software Development
We can design, program, build, deploy and maintain software using many different skills and tools. We also help build software systems that power networks and devices and ensure that those systems remain functional.

Years Of Experience
Devices Repaired
Years servicing the Franklin Area

BOOK A SCHEDULE
Schedule Expert Repairs Instantly
Please note we will contact you to confirm a time for your booking.

FAQ
Most Common Question?
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What types of computer issues do you repair?
We handle a wide range of computer problems, including software issues, hardware malfunctions, virus and malware removal, data recovery, screen repairs, and more.
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Do you repair both desktops and laptops?
We repair both Windows and Apple desktops and laptop. As well as other devices.
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How long does a typical computer repair take?
We understand that companies and individuals constantly rely on fast, efficient computer services. That is why on average we try to return your computer fully repaired within a 2 to 3 days.
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Do you provide on-site repairs or remote support?
We do on-site repairs for both home users and businesses. Also when we can we do remote support.
Testimonials
Success Stories: From Our Client’s Perspective
Welcome to NetPoint NZ, where technology meets expertise. With a passion for problem-solving and a dedication to exceptional service
EXCELLENT rating
Based on 229 reviews Excellent customer service, would recommend susan ewen2025-02-13 Incredibly skilful and efficient. Nothing was too much trouble & I will use them for my IT needs going forward. Cathy Murphy2025-01-28 NetPoint are professional and helpful. AAA++++ Mauriet Tavità-Seuren2024-12-11 Net Point in Pukekohe is truly outstanding. The staff are incredibly considerate and always go the extra mile to make you feel supported and valued. Their friendly and professional approach creates a welcoming atmosphere that stands out. The pricing is fantastic, especially for students like me, making it accessible without compromising on quality. It’s clear they genuinely care about their customers and their needs. I’m so glad to have found this gem and highly recommend it to anyone looking for excellent service and a warm, supportive experience. Christy2024-12-02 Great service thank you so much for repairing my son's headphones. He will be very happy😊 Joanne Protheroe2024-12-02 The staff at Net Point NZ are professional and helpful. Temoki Lemalu2024-11-25 Can't thank Andew enough. This guy's amazing. Ancient computer virtually no battery storage left. 2 mobile phs that locked us out, so couldn't change password to operate. Left both with Andrew to assess. Both phones up n running now New battery now 100% charged no longer limping along on 5% battery power. Thanks Andrew. Truly grateful. Karen Cutler2024-11-21 Excellent customer service, would recommend leigh jenner2024-11-15 Went in to get a quote to fix my phone, piece of charger was stuck in charging port, they had a look and fixed it on the spot, no charge. Amazing service, I highly recommend them and will go back when I need repairs etc Faye Hall2024-10-02 Great customer support and well explained sobil joseph2024-08-22

Ziggy Schuda
Client ReviewI was recommended to this bunch of guys by another self-employed friend, who stated they they went over and above the call of duty; offering a speedy and efficient service (usually at no cost if it was over the telephone help and and an issue which could be speedily remedied).

Wendy Martin
Client ReviewJust wanted to say thanks for a good job, I haven't encountered any problems with my PC so far - no crashes, freezes or anything, I'll definitely be coming back to you should I need anything else done.

Matt
Trademe ReviewHad NetPoint recover my Harddrive, gave me a good price despite time invested & replacement hard drive too. Very happy & recommend, not overly expensive like other IT companies.